FAQ

You can get quotes for your shipments online via our website on our Quote Page
You can also email us at [email protected]
Or you can give us a call at (479) 370-3779.

Freight Class: Freight class refers to commodity classification. Most carriers follow the system of the National Motor Freight Traffic Association (NMFC). If you are not already familiar with how to determine the freight class, we can help you determine the freight class for your shipment.

Density: Freight density measures how heavy a package is relative to the size of the package, and is often necessary to determine freight class. A package with a high freight density weighs a lot relative to its size, and a package with a low freight density weighs little relative to its size. Use a density calculator to determine a shipment's density, or you can contact us to help you with this.

While items can get damaged during shipping, it is straightforward to limit the likelihood of damage by making sure your shipment is properly packed. Items should be securely packed in a way that some movement of the pallet/crate/box will not cause damage. If you have a particularly sensitive item or would like more information on proper packing, please contact us.

With approved credit, we can offer terms of 15 to 30 days. We also accept Wire Transfers, Company Checks and all major credit cards: Amex/Visa/MC/Discover.

Some shipment methods only offer limited insurance on shipments. However NET offers the option of additional insurance in these cases, or when the service being used cannot offer enough insurance for the value of your shipment. You can contact us for more information on insuring your shipment.

Many shipments require some degree of special handling, and we offer a wide range of special services. Some of the more basic services, like lift gates and residential pick-ups/deliveries, can be selected when requesting our services. We can help you with more detailed special handling, and can also help you determine what services you may need.